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From654US$ /night
Check-in
22Dec2025Select date
Check-out
23Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Schluhmattstr. 3, Zermatt, Switzerland, 3920
-
Close to the Matterhorn Museum
Perfect
9.2
9.5
/10
4.8
4.7
/5

Hotel Bristol, a family-run Zermatt hotel rated 9.2/10 on Booking.com, features a spa area, free WiFi, and a cozy lobby with a chimney fire. It is situated centrally yet quietly, between the train station and the Klein Matterhorn cable car.

Rooms & Amenities

The rooms at Hotel Bristol offer various amenities, including wooden floors and minibars. Many rooms provide exceptional views of the Matterhorn and the Mischabel Mountain Range from private balconies.

Dining Options

Dining options include a half-board plan featuring breakfast and a 5-course dinner. Special dietary menus can be prepared upon request.

Leisure & Family

The hotel features a full-service spa with a sauna, steam bath, and relaxation room. Guests can also access a playroom and children's playground, making it suitable for families.

Transportation & Accessibility

For transport, a free shuttle service is available to the train station until 5 PM. Nearby public transport options include bus stops and cable cars to various hiking and skiing destinations.

“This family-run hotel stands out for its boutique charm and Matterhorn views. I appreciate the thoughtful touches, like custom dietary menus and a wellness center offering on-demand massages. Its location between the train station and cable cars seals the deal.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room Mountain View
2 persons
19 m² 
1 King-size bed
Heating
Balcony
Superior Double Room Mountain View
2 persons
27 m² 
1 King-size bed
Heating
Bathtub
Superior Double Room Matterhorn view
2 persons
28 m² 
1 King-size bed
Heating
Bathtub
Triple Room Matterhorn view
2 persons
39 m² 
1 King-size bed
Heating
Balcony
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • Pets allowed
  • Luggage storage
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Skiing
  • Hiking

Services

  • Free shuttle service
  • Ski equipment hire
  • Laundry

Dining

  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Board games
  • Children's play area
  • Game room

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath

Room features

  • Mini-bar
  • Sitting area
  • Terrace
  • Ironing facilities

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Schluhmattstr. 3, Zermatt, Switzerland, 3920
Map view
Schluhmattstr. 3, Zermatt, Switzerland, 3920
Nearby
Museum
Matterhorn Museum
200 m
Cemetery
Mountaineer's Cemetery
160 m
Bridge
Photopoint Kirchbrucke bridge
320 m
Church
Parish Church of St. Mauritius
320 m
Bahnhofstrasse
Walk of Climb
320 m
Hinterdorfstrasse 25
Hinterdorfstrasse
360 m
Stellisee 3920 Zermatt
Stellisee
460 m
Triftbachstrasse 7
Bergfuhrerdenkmal
320 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
320 m
Restaurants
Cup's Italian Coffee house
50 m
Kirchstrasse 44
The North Wall Bar
200 m
Steinmattstrasse 71
Stefanie's Creperie
360 m
Bahnhofstrasse 60
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
3 minutes walking
Zermatt's local history showcased with exhibits on mountaineering and the iconic Matterhorn. Special events often held.
Mountaineer's Cemetery
Mountaineer's Cemetery
2 minutes walking
A poignant memorial to climbers who perished on the Matterhorn; offers insight into the region's climbing history.
Gorner Gorge
Gorner Gorge
19 minutes walking
Stunning natural gorge featuring dramatic rock formations and hiking trails. Great views and photography spots.
The Matterhorn
The Matterhorn
20 minutes walking
Iconic peak known for its distinctive pyramid shape, ideal for photography and day hiking during good weather.
Hiking Trails
19 minutes walking
Scenic trails for all levels, including routes along the Gorner Gorge and toward the Matterhorn. Some trails are seasonal.
Forest Fun-Park Zermatt
17 minutes walking
An adventure park with zip lines and obstacle courses. Suitable for families and thrill-seekers. Book in advance during high season.
Cup's Italian Coffee house
Cup's Italian Coffee house
1 minute walking
Cozy café serving homemade pastries and excellent coffee. Ideal for breakfast or a quick snack.
Stefanie's Creperie
Stefanie's Creperie
5 minutes walking
Casual eatery known for its delicious sweet and savory crepes, perfect for a hearty lunch or dessert.
The North Wall Bar
The North Wall Bar
3 minutes walking
Trendy bar offering craft cocktails and live music. Great atmosphere for unwinding after a day of exploring.
Zermatt Culture Forum
10 minutes walking
Hosts diverse events including theater performances and exhibitions. Family-friendly options available regularly.

Getting around
City Centre
Zermatt4 min  ·  300 m
Airports
Sion Airport (SIR)116 min  ·  76.9 km
Agno Airport (LUG)243 min  ·  161.7 km
Train
Zermatt railway station9 min  ·  700 m
Train2 min  ·  100 m
Bus
Bus stop19 min  ·  12.1 km

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
9.2
9.2/10 based on 1584 reviews
Raymond
United States, December  2024
5.8/10

I had a fantastic experience at Hotel Bristol during my three-night stay. The amazing views of the Matterhorn from my room balcony were a highlight, along with the spacious, clean, and comfortable accommodations. The location was convenient for accessing the gondola and local attractions, but I noticed it was a bit removed from the busy main street. I particularly enjoyed the varied breakfast offerings, but I think the distance to the train station could be challenging for some guests.

Rooms
10.0
My room was spacious and well-lit, featuring an amazing view of the Matterhorn. It was clean and equipped with a fridge and safe, which added convenience.
Service
10.0
The staff was incredibly responsive and helpful. They even assisted me with an upgrade and provided prompt solutions to any issues I faced, like Wi-Fi connectivity.
Location
8.0
The hotel's location was perfect for accessing both the gondolas and the main shopping areas, though it was a bit of a walk from the train station.
Dining
9.0
I loved the breakfast buffet, which included a variety of fresh options. Having the opportunity to cook my own eggs, pancakes, and waffles was a unique touch.
Facilities
9.0
The wellness area with the sauna and hammam was a serene escape after a long day hiking or skiing, and the ski room with boot heating was an added convenience.
Victor
United States, December  2024
6.8/10

I had an amazing time at Hotel Bristol in Zermatt! The staff went above and beyond to make me feel welcome, and my room had beautiful views of the Matterhorn. However, I noticed some noise from neighboring rooms, which was a bit distracting at times. Overall, the experience was fantastic, and I can't wait to return.

Rooms
9.0
My room was spacious and clean with comfy beds. The daily housekeeping kept everything fresh, and waking up to the Matterhorn view was a highlight.
Service
10.0
The staff were super friendly and helpful. I appreciated their attentiveness and quick responses to my needs throughout my stay.
Location
10.0
The hotel is perfectly situated just a short walk from the train station and offers stunning views right from the nearby bridge.
Dining
10.0
Breakfast was the best part of my day, with a great variety of options from pancakes to DIY eggs. I loved the cozy atmosphere while enjoying my meals.
Facilities
9.0
The spa area was lovely, featuring several saunas and a unique outdoor sauna experience. The complimentary snacks in the evening were a nice touch, too.
Caroline
United States, December  2024
6.4/10

I thoroughly enjoyed my stay at the Hotel Bristol, especially for the amazing Matterhorn views from my room. The breakfast had plenty of delicious options, although I found the coffee to be lacking. The location is fantastic, being just a short walk from both the train station and nice spots like the bridge with stunning Matterhorn views. Some things, like the wellness area being nudity only, might be off-putting for families, but overall, it was a good experience.

Rooms
10.0
The rooms were clean, spacious, and comfortable with great Matterhorn views. I particularly loved having a large balcony to enjoy the scenery.
Service
10.0
The staff at the hotel were incredibly friendly and responsive, helping with everything from planning outings to serving breakfast earlier for our travel plans.
Location
10.0
The hotel's location was perfect, just 10 minutes from the train station and right next to the bridge known for the best views of the Matterhorn.
Dining
8.0
Breakfast was a highlight, with a diverse selection of fresh bread, cheeses, and even self-cooked waffles, though the coffee could be improved.
Facilities
9.0
I appreciated the free shuttle service and the availability of ski rentals right in the building, which made it easier to manage our ski gear.
Frances
United States, October  2024
6.6/10

My stay at Hotel Bristol was quite enjoyable, thanks to the amazing views of the Matterhorn right from my balcony. The cozy room was clean and well-maintained, which really enhanced my experience. On the downside, I found the room service a bit underwhelming, and it was disappointing that coffee supplies weren't restocked during my visit. Nonetheless, the included breakfast was diverse and satisfying, and I appreciated the hotel's convenient location.

Rooms
9.0
My room was small but cozy, very clean, and had a balcony overlooking the Matterhorn, which was absolutely stunning.
Service
7.0
The front desk staff were super helpful, giving great tips for hikes and making me feel welcome. However, room service could use some improvement.
Location
10.0
Perfectly situated just a short walk from downtown Zermatt, making it easy to explore the area and access the train station.
Dining
8.0
Breakfast was a highlight with a variety of options including self-cooked items, but I wish it had more frequent replenishment throughout my stay.
Facilities
9.0
The spa area was a nice touch, featuring a sauna and relaxation space which I enjoyed after a day of hiking.
Chuck
United States, October  2024
6.8/10

I had a wonderful stay at Hotel Bristol. The room was clean and quite spacious, and I really appreciated the really good service from the staff. The breakfast spread was extensive and delicious, but I wish I had known earlier that the spa required nudity, which was a bit uncomfortable for me. Overall, it was a solid experience in Zermatt, despite that small hiccup.

Rooms
9.0
The room was well-designed and impeccably clean, providing a comfortable retreat after a long day. I had a spacious single room with a grandlit and mountain view, although the pillows could have been more supportive.
Service
10.0
The staff truly exceeded my expectations. From the moment I arrived, they were friendly and incredibly helpful. They even organized drinks for me while I waited, showcasing their commitment to excellent service.
Location
10.0
Hotel Bristol's location was fantastic-right next to the bridge with a perfect view of the Matterhorn. Plus, it was centrally located for easy walking to the train and cable car stations.
Dining
9.0
Breakfast was a highlight, offering a variety of options including eggs and pancakes that you could cook yourself. The quality of the food made each morning enjoyable.
Facilities
8.0
Although the hotel had great amenities like ski racks and a free shuttle service to the train station, the nude spa policy was a surprise that I wasn't prepared for.
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
The hotel Bristol provides visitors with a free full breakfast. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Swedish
Year renovated:
2010
Number of floors:
5
Number of rooms:
43
FAQs
About Hotel Bristol
What is the distance from Hotel Bristol to the center of Zermatt?
Hotel Bristol is located 1 km from the center of Zermatt.
How far is Hotel Bristol from the Klein Matterhorn cable car?
Hotel Bristol is situated just a short walk from the Klein Matterhorn cable car.
What amenities does Hotel Bristol offer for relaxation?
The hotel features a spa area with a sauna, hot tub, steam room, and a relaxation room.
Are there dining options available at Hotel Bristol?
Hotel Bristol includes an on-site restaurant and a cozy bar for guests.
What are the check-in and check-out times at Hotel Bristol?
Check-in is at 15:00 and check-out is by 11:00.
Does Hotel Bristol provide shuttle services?
A free shuttle service is available from 08:00 to 17:00.
What facilities are available for families at Hotel Bristol?
The hotel provides a children's play area, games room, and board games.
How far is Hotel Bristol from Sion Airport?
Hotel Bristol is 80 km from Sion Airport.
Which nearby restaurants are available to guests of Hotel Bristol?
Nearby restaurants include Old Zermatt, Restaurant Julen, and Rua Thai, all within 0.5 km.
Does Hotel Bristol provide Wi-Fi access?
Free Wi-Fi is available throughout Hotel Bristol.
What recreational activities can guests enjoy at Hotel Bristol?
Guests can enjoy skiing, hiking, and use the hotel's fitness facilities.
Are there specific features for ski enthusiasts at Hotel Bristol?
Hotel Bristol offers ski storage, a ski pass sales point, and is located near ski lifts.

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